Privacy Policy
Last Updated: 15/08/2026
At Bashir Heena, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, submit an enquiry, or communicate with us.
1. Information We Collect
We may collect information that you provide when you:
- Create an account on our website
- Place an order
- Submit a contact or enquiry form
- Request a quotation
- Contact us regarding B2B, white-label, or export requirements
- Subscribe to updates or communications
- Communicate with our customer support team
This information may include:
- Name
- Company or business name
- Email address
- Phone number
- Billing and shipping address
- Delivery details
- Product and order information
- Business requirements and enquiry details
- Any other information you voluntarily provide
2. How We Use Your Information
We may use your information to:
- Process and deliver your orders
- Respond to enquiries and customer requests
- Provide quotations and business proposals
- Process B2B, white-label, and export enquiries
- Communicate with you about your orders
- Provide customer support
- Improve our products, services, and website
- Send relevant updates or promotional communications where permitted
- Prevent fraud, misuse, or unauthorized activity
- Comply with applicable legal and regulatory requirements
3. Payment Information
Payments made through our website may be processed by third-party payment service providers.
Bashir Heena does not intentionally store complete payment card details on its own servers. Payment information may be handled directly by the relevant payment provider according to its own privacy and security policies.
4. Cookies and Website Technologies
Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, understand website usage, and provide relevant functionality.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website features.
5. Sharing of Information
We do not sell or rent your personal information to third parties.
We may share necessary information with trusted service providers when required to operate our business, including:
- Payment processors
- Shipping and logistics partners
- Website and technology providers
- Customer support providers
- Professional or legal service providers
- Government or regulatory authorities when legally required
We only share information that is reasonably necessary for the relevant purpose.
6. International Orders and Exports
For international orders and export enquiries, certain information may need to be shared with shipping companies, logistics providers, customs authorities, government agencies, or other parties involved in completing the shipment.
Such information may include customer, consignee, product, shipping, and documentation details required for international trade and customs clearance.
7. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.
However, no online transmission or electronic storage system can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, provide our services, maintain business records, resolve disputes, and comply with applicable legal or regulatory obligations.
9. Your Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to:
- Request access to information we hold about you
- Request correction of inaccurate information
- Request deletion of certain information
- Withdraw consent where processing is based on consent
- Object to certain uses of your information
- Request information about how your data is processed
To exercise applicable rights, please contact us using the details provided below.
10. Third-Party Links
Our website may contain links to third-party websites or services. These websites have their own privacy policies and practices.
Bashir Heena is not responsible for the privacy practices, content, or security of third-party websites.
11. Children's Privacy
Our website and services are intended for general customers and businesses and are not specifically directed toward children.
We do not knowingly collect personal information from children without appropriate consent where such consent is required by applicable law.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable laws.
Any updated version will be published on this page with the revised “Last Updated” date.
13. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
Bashir Heena
Email: bashirheena24@gmail.com
Phone: +91 9257745027
Address: Industrial area sojat city, distt.pali, Rajasthan 306104